Delivery Information
This website is specifically for our friends in the USA and Canada.
✅ All orders shipped from our warehouse in Dallas
✅ 99% of parcels shipped within 24 hours of order receipt.
✅ 99% of orders are delivered within 4 working days.
✅ Full end to end tracking on all services, for both US & Canadian shipping services.
✅ No customs fees for US orders.
USA Shipping Rates
| Service | Time | Price |
|---|---|---|
| FREE DHL Tracked/DHL Plus Tracked | approx. 2 - 5 working days maximum 12 working days |
FREE when you spend $30 or more |
| DHL Tracked/DHL Plus Tracked | approx. 2 - 5 working days maximum 12 working days |
From $3.99, depending on weight |
| USPS Priority | approx. 1 - 3 working days maximum 15 working days |
From $7.49, depending on weight |
| FedEx Home Delivery | approx. 2 - 5 working days maximum 21 working days |
From $13.99, depending on weight |
Canada Shipping Rates
| Service | Time | Price |
|---|---|---|
| FREE DHL International Tracked | approx. 4 - 6 working days maximum 25 working days |
FREE when you spend $40 USD or more |
| DHL International Tracked | approx. 4 - 6 working days maximum 25 working days |
From $6.49 USD, depending on weight |
General Shipping Information
- Weekends, & Public Holidays are not included as working days.
- All orders placed after 12pm CDT are regarded as being received by us on the next working day (Monday - Friday).
- All delivery estimates are guidelines and inclement weather, public holidays, and seasonal delays may affect your parcel.
- For all shipments, please give an accessible daytime delivery address.
USA Service Information
DHL Tracked- Delivery in approximately 2 to 3 working days for CONUS, and 4 to 5 working days for Hawaii/Alaska.
- End-to-end tracking & Saturday delivery.
- Parcels are despatched by DHL .
- Delivery in approximately 2 to 3 working days for CONUS, and 4 to 5 working days for Hawaii/Alaska.
- End-to-end tracking & Saturday delivery.
- Parcels are despatched by DHL .
- Delivery in approximately 1 to 3 working days for CONUS, and 5 to 7 working days for Hawaii/Alaska.
- Parcels are despatched by USPS .
- Delivery in approximately 1 to 3 working days for CONUS, and 5 to 7 working days for Hawaii/Alaska.
- Parcels are despatched by FedEx .
Canada Service Information
DHL International Tracked- Available to Canada only.
- Delivery in approximately 4 to 6 working days.
- Maximum delivery time can take up to 14 working days.
- Fully tracked from end to end, with final delivery confirmation.
- Parcels are dispatched by DHL.
- Orders sent to Canada may be subject to customs and duty charges. Please be aware that Rare Tea company is not liable for these charges. This is in accordance with our Terms & Conditions.
