Delivery Information

This website is specifically for our friends in the USA and Canada.

If you're shopping from the United Kingdom, Europe or any other country not listed above, please visit our sister site rareteacompany.com

βœ… All orders shipped from our warehouse in Dallas
βœ… 99% of parcels shipped within 1 working day of order receipt.
βœ… 99% of orders are delivered within 4 working days.
βœ… Full end to end tracking on all services, for both US & Canadian shipping services.
βœ… No customs fees for US orders.


USA Shipping Rates

Service Time Price
DHL Tracked/DHL Plus Tracked approx. 2 - 5 working days
maximum 12 working days
From $4.99, depending on weight
FREE DHL Tracked/DHL Plus Tracked approx. 2 - 5 working days
maximum 12 working days
FREE when you spend $30 or more
USPS Priority approx. 1 - 3 working days
maximum 15 working days
From $8.99, depending on weight
FedEx Home Delivery approx. 1 - 5 working days
maximum 21 working days
From $16.99, depending on weight

Canada Shipping Rates

Service Time Price
DHL International Tracked approx. 4 - 6 working days
maximum 25 working days
From $5.99 USD, depending on weight
FREE DHL International Tracked approx. 4 - 6 working days
maximum 25 working days
FREE when you spend $40 USD or more
FedEx Courier Delivery approx. 4 - 6 working days
maximum 25 working days
From $34.99 USD, depending on weight

General Shipping Information

  • Weekends and public holidays are not included as working days.
  • All orders placed after 12pm CDT are regarded as being received by us on the next working day (Monday - Friday).
  • All delivery estimates are guidelines and inclement weather, public holidays, and seasonal delays may affect your parcel.
  • For all shipments, please give an accessible daytime delivery address.

USA Service Information

DHL Tracked/DHL Plus Tracked
  • Delivery in approximately 2 to 3 working days for CONUS, and 4 to 5 working days for Hawaii/Alaska.
  • End-to-end tracking & Saturday delivery.
  • Parcels are despatched by DHL eCommerce, with final mile delivery by USPS.
USPS Priority
  • Delivery in approximately 1 to 3 working days for CONUS, and 5 to 7 working days for Hawaii/Alaska.
  • Parcels are despatched by USPS .
FedEx Home Delivery
  • Delivery in approximately 1 to 3 working days for CONUS, and 5 to 7 working days for Hawaii/Alaska.
  • Parcels are despatched by FedEx .

Canada Service Information

DHL International Tracked
  • Delivery in approximately 4 - 6 working days for Canada.
  • Maximum delivery time can take up to 25 working days for Canada.
  • Fully tracked from end to end, with final delivery confirmation.
  • Parcels are dispatched by DHL, with final mile delivery by Canada Post.
FedEx Courier Delivery
  • Delivery in approximately 1 to 2 working days.
  • Maximum delivery time can take up to 5 working days.
  • Fully tracked from end to end, with final delivery confirmation.
  • Parcels are dispatched by FedEx.

Orders sent to Canada may be subject to customs and duty charges. Please be aware that Rare Tea company is not liable for these charges. This is in accordance with our Terms & Conditions.